Was sceptical about sending my gold through the post but had nothing to worry about. Posted my item Saturday by special delivery and received a phone call Monday at 8.30am, money in bank by 3pm same day. Great service and price!
A complete pleasure to deal with. So polite and pleasant. This is how customer service should be done!
Fantastic service and price - very professional & quick service! I just sent my gold by insured special delivery with royal mail, you can get extra insurance if you have expensive pieces. Next day I got a phone call from the company informing the total money for my gold. Money in the bank account that same day - great service, very happy!
Here`s something you don`t see every day. When I sent in my gold I put an extra item in and forgot to change the weight on my form. Early the next morning I had a call asking if I had sent something by mistake as the weight was over what I had said. All this was before they had tested the gold. Just proves to me how honestly this firm works. Great service, keep it up.
Just to say thank you for such a great service. Your valuation on the scrap gold was very good. The funds arrived as advertised on Faster Payments so thanks again!
A great service which I would suggest you all use if you want the best price for your gold.
I was about sending my gold through the post but I should never have been worried. I sent it using insured special delivery and it got there the next day. On the same day the money then got transferred in to my bank. Amazing!
I was very suspicious in dealing with an internet site offering very much more than normal jewellers, so therefore decided to visit them at their offices in Wolverhampton. It is a very professional business, highly efficient and I was made to feel very welcome by a gentleman called Walter. He paid me the exact price quoted on the internet which was a third higher than local jewellers and the money was in my bank account immediately. Alternatively I could have been paid in cash for a nominal fee. I can highly recommend them and would have no hesitation in using them again.
When dealing with these guys you know what to expect, honesty, professionalism, and all round great service.
Made an appointment to take my gold in to the store and was dealt with in a professional manner and very swiftly. More than happy with the service which was provided, and over the moon with the price I received.
WOW! WOW! WOW! Nobody could be as unsure as me with sending gold through the post. However, I took a gamble and sent my gold Monday 2pm. Before 10am Tues I had an offer for my gold much better than the High St Jewellers. I was so pleased with offer and accepted. I received my cheque Wed post and now in my bank. I would definitely recommend this company excellent service and would use them again.
So pleased with the speed in which these guys operate. I deal in gold myself and the quick bank transfer means I have the funds straight away to go out and buy again. Perfect my little business.
Normally I am the 1st to complain but on this occasion I am the 1st to congratulate this firm for it's promptness in dealing with my item. Within 24hrs I had been contacted by phone to confirm the amount I was to receive and this was in my bank a couple of hours later - well done.
Could not believe the speed at which these guys operate, unbelievable
When I received my quote from CFYG I could not believe that it was Ã‚Â£325 higher than when I sent it to a gold pack company. It makes you wonder as to what these gold pack companies are actually up to!